• Senior account manager for client accounts and responsible for maintaining and developing long term client relationships. Including Joey’s Only Seafood (largest seafood chain in Canada with over 100 franchise locations across North America) and The News Group (Canada’s only national wholesaler handling over 1 billion magazine and books across North America distributing over 4500 magazine labels and 10,000 book titles.)



• Managed and developed software for a multi-client website management system, which has over 1 million lines of code.

• Develop user requirement and functional specifications for comprehensive online software solutions.
   
• Consulted with users, management, clients, and technicians to determine project vision, objectives, scope and requirements. Clients include the Global Petroleum Show (The world’s premier oil and gas event handling 60,000 attendees and 2,000 exhibiting companies, with $80 - $100 million dollars of local economic impact).
   
• Provide guidance and project management leadership to website and software application services department to stay within project budget including FIFA U-20 CBC Sports, Scotties Tournament of Hearts contest, Superstore & Extra Foods online summer promotions, etc.
   
• Create project estimates and time allocations for resources, deliverables, timelines, constraints, assumptions and risks for projects, including Relax with Dove, What you Wish Safeway, Sunlight Online.
   
• Managed project scopes closely to ensure changes or extensions are identified; measured and appropriate alterations to project estimates, schedules and budget are established.
   
• Essential member in the development of a web management system in ASP with a SQL Server 2003 database. Clients such as Conexsys Event Registration process millions of transactions per year
   
• Work closely with stakeholders to define and identify project vision, analyze, mitigate and communicate project risks, scopes and critical success factors throughout project life cycle. (Evans 2 Design is a land development company providing architectural designs and services for home builders)
   
• Managed workflow and developed GUI to illustrate sequence of steps to describe input, output, and logical operations.  
   
• Managed all marketing initiatives from start to finish (Designed all of Toggle Networks marketing brochures, event banner stands, newsletters, marketing campaigns, etc).
   
• Managed sub contractors to ensure accurate and timely results (Managed a group of contractors to complete overflow projects).
   
• Managed partner and value added resellers (VAR) relationships
   
• Managed backup and recovery product implementation and assigned appropriate resources.
   
• Managed customer support and technical assistance regarding backup and recovery, network and website related issues.
   
• Professional website and graphical design using Photoshop 7.0 and Adobe Illustrator CS
   

Codewriter –
Director of Operations / Lead Project Manager / Developer

• Manage client accounts and provide technical assistance
• Develop and support clients websites in PHP utilizing a custom Content Management System
• Manage projects to ensure tasks are completed on time, within budget, and communications between team members and clients are effective.

March 2004 - August 2007
Calgary Health Region (Calgary Diversion) –
Information / Evaluation Coordinator - Research Assistant
(Serves more than 1 million people from Calgary and surrounding communities and employs more than 18,500 staff to become the largest integrated health care system in Canada)

• Responsible for developing data collection systems and oversee data extraction procedures.
• Developed protocols to ensure efficiency, consistency, and accuracy for reporting
• Development and maintenance of the central database and verify the accuracy.
• Developed automated reporting tools
• Trained nurses, doctors, and other team members to use Dragon Speaking Software.
• Monitored clinical database; audit ongoing data entry by clinical staff to verify accuracy.

World Job Food Bank – Project Developer
(A non-profit Canadian organization with Special Consultative Status with the United Nations)

• Developed a secure instant messaging system in Microsoft’s Visual Studio .NET
• Over 800 hours of development time programming in Visual Basic .NET The system is being utilized by clients in countries such as England, Switzerland, Canada, and the United States
• The system incorporated a Client/Server application with advanced encryption logic
• Develop custom web applications in ASP.NET programming in C#
• Developed a 51 page detailed user manual and in excessive to 1000 page technical documentation in Microsoft Word 2000
• Utilizes a back end Microsoft Access 2000 Database
• Daily trouble shooting and testing of the Securus Instant Messaging application

July 2003 – October 2003
Dustsoft Technologies Inc. - Developer and Systems Analysis
(A Software consulting company that focuses on the Oil and Gas (Seismic) sector, the Real Estate Industry and the Construction/Engineering sector. Has experience in client-server applications, three-tiered applications and mobile solutions)

• Research and development of product and solutions
• Trouble shooting and testing of software
• Develop custom web applications in ASP. NET programming in C#
• Develop custom applications in Access 2000 VBA
• Technical problem solving and documentation (Microsoft Word) of project and planning
• Creation of database driven back-ends for website solutions in Microsoft Access 2000

November 2001 – February 2003
Kestrel Data (Canada) Limited - Transcription Technician
(Provides information management services in the oil and gas industry, specializing in exploration data management services, records management services and computer media, clients include Canadian Natural Resources Limited and Burlington Resources Canada Ltd.)

• Provided technical solutions by converting seismic data and storage services
• Transferred and converted nearly 1400 seismic oil data into digital formats daily
• Located, organized and maintained hundreds of electronic data and physical data
• Analyzed and solved desk side computer problems under limited supervision involving difficulties with network and operating systems.